A unified platform for agencies and families to track services, manage availability, exchange referrals, and stay connected — instantly and transparently.
A platform designed to simplify workflows, improve communication, and bring transparency to every step of the care journey.
CollabWait centralizes everything — families, referrals, status updates, and availability — so agencies no longer juggle spreadsheets, emails, and call logs
With clear, automated updates, families stay informed without having to call or email for status checks, saving time for both sides.
Real-time visibility into openings ensures families find support sooner and agencies fill their spots efficiently.
Share referrals instantly, coordinate service openings, and reduce bottlenecks between providers. A connected ecosystem = faster solutions.
Multi-staff access keeps everyone aligned. Supervisors, coordinators, and front-desk teams all share one unified workflow.
Automated notifications, organized waitlists, and digital requests remove hours of manual tracking every week.
Families always know where they stand — no more confusion, uncertainty, or inconsistent communication.
Track availability, capacity, referral outcomes, and real timelines to make informed staffing and scheduling decisions.
Designed to give families real-time clarity, easy communication, and access to support — without the guessing.
See your position on each agency’s waitlist with real-time updates.
Browse service availability in your local area.
Send service requests directly to agencies registered in the system — no repeated forms.
Get notified immediately when your status changes, openings appear, or documents are needed.
Streamline workflows, reduce admin time, and enhance communication across your entire team.
Agencies can view customized waitlist information on their dashboard.
Agencies can make and receive referrals for different services within the system.
Agencies can list their availability for different services. Family Users can also view which services agencies offer and availability using search option.
The information is housed in a secure cloud storage
